Frequently asked questions

FAQ

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How long will it take to receive my order?

We process orders within 1-2 business days. Once shipped, standard delivery typically takes between 7-15 business days, depending on your location. You will receive a tracking number as soon as your package ships so you can follow its journey.

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Do you ship internationally?

Yes, we ship worldwide! Shipping times may vary slightly depending on your country and customs processing, but we work with reliable carriers to get your order to you as quickly as possible.

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How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update in the system.

help

How long will it take to receive my order?

We process orders within 1-2 business days. Once shipped, standard delivery typically takes between 7-15 business days, depending on your location. You will receive a tracking number as soon as your package ships so you can follow its journey.

help

Do you ship internationally?

Yes, we ship worldwide! Shipping times may vary slightly depending on your country and customs processing, but we work with reliable carriers to get your order to you as quickly as possible.

help

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update in the system.

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What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving it, provided the item is unused, in its original packaging, and in the same condition as you received it.

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Will I receive alerts or notifications?

What if my item arrives damaged or defective?
We apologize for the inconvenience! Please contact our support team immediately with your order number and a photo of the damaged item. We will send out a free replacement or issue a full refund right away.

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Do I have to pay for return shipping?

If the return is due to a change of mind, the customer is responsible for return shipping costs. However, if the item is defective or we sent the wrong item, we will cover the return shipping costs.